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Patient Satisfaction

South East Ultrasound Ltd at The Ultrasound Centre is committed to providing a professional, relaxed and informative service to all of our clients. We work hard to ensure that your experience with us from booking your appointment through to the end of your visit meets your expectations.

To help us do this there will be a Patient Satisfaction Feedback Questionnaire available for you to complete after your appointment. All questionnaires will be treated in strictest confidence and can be completely anonymous if you choose.  We will be able to identify any issues which may be experienced and take action to rectify without delay.

Complaints

South East Ultrasound Ltd is committed to delivering a high quality, professional service.  Should you have any cause for concern, wish to provide feedback, or in the event that you would wish to raise a concern or complaint then we request that you contact the clinic directly by email to info@theultrasoundcentre.co.uk  or call us on 01843 808182.

We will deal with all complaints or concerns promptly and fairly in a confidential and courteous manner.